Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to
To view your blood pressure readings on your fitness tracker, follow these steps: Scroll through the interface on your fitness tracker until you reach the screen displaying “mmHg” . Once you are on the blood pressure interface, wait for approximately 25 seconds. Your fitness tracker will display your blood pressure readings including the upper number (systolic pressure) and the lower number (diastolic pressure) in units of mmHg. To receive hourly readings of your blood pressure (BP) and heart rate (HR) in the H Band app, you need switch the BP and HR monitoring to automatic in the app ( Mine > Y39 > Switch setting > BP/HR automatic monitoring), your blood pressure and heart rate will show on the dashboard.
To ensure accurate heart rate monitoring, it is important to wear your fitness tracker slightly tighter so that the heart rate sensor remains in direct contact with your skin. The tracker should be positioned about one finger’s width away from your wrist bone and lay flat. Follow these steps to view your heart rate on your tracker. the following article gives a helpful overview:

How To Track Heart Rate With The Tracker And App?

There are two types of chargers used for various smartwatches. So, here we are going to share all the two types of chargers – First: Ways to Charge with Magnetic Charger Keep your smartwatch, Magnetic Cable & Adapter Connect Magnetic Cable to the backside of the Smartwatch Attach the other side of the Magnetic cable to Adapter Put the adapter into Power Socket and Turn on the switch. Now, Smartwatch will be starting to charge. Second: Ways to Charge with USB Charge Keep your smartwatch and USB charger Put the smartwatch in the USB plug Put the USB charger into Power Socket and Turn on the switch. Now, Smartwatch will be starting to charge.

To save your time and reach our support quickly, please follow below steps:

1/ Create a staff account for us (with Themes permission and Settings permission)

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to

We can set time in the smartwatch in two ways : When the smartwatch is connected to the smartphone Go to the setting button and press it down; Tap the system Tap the Date and Time option Turn off the Automatic Date and Time button . Your smartwatch will show the same time as your smartphone displays on the current location and time Zone. The other way is when the smartwatch is not connected to the smartphone. You will manually turn off the Automatic button and go to the settings, then go to the Date and Time option to adjust the correct date and time on the current location .
Yes. You can turn on/off the animation in the Setting page.
Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).
Yes, we have a setting for you to switch between these two options: Display on Hover and Display on Click.
The theme package includes theme source, Photoshop design files, sample data and manual guide.
Yes. Normally, the theme will resize images to a default size (based on your width/height ratio setting). We also have Crop setting if you don’t want to scale the image.
Yes, you can. Just simply follow the instructions in our Manual Guide, you will be able to easily create a multi-level menu.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
Yes, it does. Please check it out here to see how it works:
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